FAQ's

 

How do I know what size to choose?

Below is a size chart for capris that can be helpful.  However, we all know every body has a different shape and everyone likes their clothing to fit a bit differently.  Our fabric has light compression and a 4-way stretch.  They are easy enough to pull up (no need to lay on the floor and shimmy in these) and depending on which size you choose will offer more or less compression.  If you are between sizes or on the cusp, size down for more compression and size up for less.

For shirts - there is a size chart for each different style included with each design.  Please refer to that for sizing info.  If you have additional questions about sizing, feel free to email cs@shopwishcricket.com and we can help point you in the right direction for a comfortable fit.

 

How much is shipping?

Due to increasing shipping rates we offer first class and priority shipping.  For expedited shipping and orders outside of the United States, please email cs@shopwishcricket.com to get a shipping quote. 

How long does it take to receive my order?

Pre-orders have specific ship by dates and those dates will vary.  Each item listed will have their ship by the date listed in the description area of each style.  In-Stock items will ship within 2-3 business days. Tracking information will be updated on your order. Priority mail takes approximately 2-3 business days from the day it ships.   

What is your cancellation policy?

If you accidentally made an error on your order, please contact us within 4 hours so we can modify your order.  Unfortunately, once orders are placed there is a no cancellation policy.  

How do I care for my leggings?

The very best way to ensure the longest life of your leggings is to hand wash in gentle fabric and lay flat to dry.  However, we have personally machine washed in cold on gentle cycle.  Fabric softener should not be used as it reduces the wicking ability of the product. 

Returns & Exchanges

Most of our items are custom made and therefore we cannot accept returns or exchanges.  Please email us cs@shopwishcricket.com if you have any issues and we will try to accommodate you as best we can.

If your order was shipped in error, please email cs@shopwishcricket.com, and a return shipping label will be provided for you, as well as free shipping on the replacement item. 

Have a question not answered here? 

Please feel free to email cs@shopwishcricket.com and we will respond within 48-72 hours.